This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation.
DurationAssertiveness and Personal Impact
What will you learn on this assertiveness training course?
This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation.
The course also concentrates on developing self-awareness for a more fulfilling life, both in the workplace (to build your profile), and at home.
The objectives for this course are to:
Build confidence and self-esteem
Understand assertiveness and your rights
Learn how to recognise your own and others different behavioural styles
Build confidence and self-assurance as a ‘way of being’
Know how to make and refuse requests effectively and with courtesy
Course Content
Self Esteem
What is self esteem
What is low-self-esteem and how to overcome it
Identify how you feel about yourself
Mechanisms for raising and maintaining self-worth
Assertiveness & Behavioural Styles
Clarify the difference between aggressive, assertive and passive behaviour
Recognise the effects of each type on self and others
Gain tips towards assertiveness
Learn how to recognise different behavioural styles
Identify your own behavioural style
Identify others’ behavioural style
Confidence & Building Your Profile
Confidence
How to create a good first impression
Influencing Skills & Credibility
Build your profile and have a good level of self-awareness
Making & Refusing Requests
Know how to make and refuse requests effectively and with courtesy
How to make requests without fear
How to say ‘no’ effectively
About Us
Paradise Training is an integral part of Paradise Computing Ltd, an IT company providing high-quality business management solutions. Together, Paradise offers expert support for Sage 200 finance software, bespoke application development, cloud hosting and IT infrastructure support as well as delivering outstanding training courses.
Track Record
We are proud to work with several international household names, as well as supporting a wide variety of valued smaller local businesses.
Since 1987 we have successfully provided robust and innovative technical solutions to our customers. Our commitment to providing on-time and on-budget delivery means many of our customers keep coming back to us, project after project.
Approach
Our approach is to resolve the challenges faced by our customers with the expertise that comes from many years of working in our chosen fields and honing our skills.
We value enthusiasm and lateral thinking, and use this to keep our services fresh. We are always learning about new methods, techniques and products and research the effectiveness of these for the benefit of our customers.
Our People
Our people are all professional and motivated, working well together in teams to provide different perspectives on issues. The teams (Cloud, Sage and Training) also exchange information regularly to see how they can support and complement each other to provide a better overall service.
Location
Paradise is based in a converted farm on the historical Althorp Estate, 2 miles north of Northampton. We service local businesses in Northamptonshire, the Midlands and nationally throughout the UK.
This places us conveniently in the heart of the UK, with roads to the north and south (M1), west (M6) and east (A14), as well as being on the main railway line with Northampton station only 5 minutes from the office. See a map here.
This course will equip participants with the skills and knowledge they need to become more confident in their exchanges at work and in the wider aspects of their life. The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situati...
Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pas...
This course is designed to introduce you to the skills and techniques of being confident, assertive and the ideas that underpin them.
Assertiveness as part of an in-house Tailored Training Programme will focus on the skills and attributes the delegates already have. We then work on using these skills to develop more assertive beaviour.
Assertiveness does not come naturally to all because we have all learned passive behaviours to stave off confrontational situations.
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