Assertiveness

by Pentagon Training Limited Claim Listing

Utilising assertive styles for any situation, Building on your confidence and self belief, Understand how others perceive your behaviour, Understand the communication processes necessary to be assertive & Understanding your body language and confidence

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Course Details

What will I get out of it?
Utilising assertive styles for any situation, Building on your confidence and self belief, Understand how others perceive your behaviour, Understand the communication processes necessary to be assertive & Understanding your body language and confidence

Prerequisite
There is no prerequisite for this course. It functions as a stand-alone course

Materials
You will receive a courseware folder containing copies of presentation slides, exercises, and suggested solutions. Most importantly you will complete the course with a Personalised Action Plan.

Course Overview

  • What is assertiveness?·        

  • Self assessment of personal assertive level·        

  • Different styles of assertiveness·        

  • The Assertiveness model·        

  • Rules of assertiveness·        

  • Body language and NLP·        

  • Assertiveness and stress·        

  • Communicating in a positive manner·        

  • Saying ‘no’ without offending·        

  • NLP and Body language

  • Reading Branch

    1 Bell Street, Maidenhead, Berkshire, SL6 1BU, Reading

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