There will be times and situations, for example when giving or receiving feedback, or when handling a difficult person, when you need to influence, motivate and persuade others.
Course Overview
There will be times and situations, for example when giving or receiving feedback, or when handling a difficult person, when you need to influence, motivate and persuade others.
To do so requires a personally confident, positive and winning manner; a manner that is both forceful and diplomatic and neither timid nor dismissive.
This is assertiveness. Assertive behaviour includes standing up for your rights without infringing on the rights of others. Assertiveness results in an “I win; you win” outcome. Assertion ...
Learning Objectives
By attending this highly interactive program delegates will:
Recognize the link between assertiveness, confidence and self-esteem
Identify the best approach to use when voicing ideas and opinions assertively
Handle difficult situations and people confidently and assertively and honestly
Deal with criticism, confrontation, anger, and negativity effectively and positively
Overcome feelings of apprehension and understand the importance of (appropriate) language and body language to assertiveness
Who We Are
Our company, Promise Training & Consultancy is a leading organization in the field of strategy implementation and behavioral training and consulting.
Our basic ability lies in successfully supporting the organizational strategies with people, processes, and systems (Information Technology) in order to improve the transformational or cultural performance and make the operations more effective.
Our team comprises of highly talented, determined, enthused, active, and experienced professionals, who possess years of experience and expertise and put in their best efforts in every project.
We have been able to earn reputation, trustworthiness, and goodwill through our wide-ranging training programs and consulting solutions that cover a huge section of subjects and aptitude areas.
Different types of course delivery formats are designed by us so as to fulfill the individual needs of the trainees and customize the training schedules.
We work closely with our clients and try our best to understand their objectives and help them overcome the challenges they are facing constantly. We come up with unique solutions that will fit your organizational requirements.
Our Mission
We aim to assist our clients in optimizing the capacities of their existing assets and resources and in improving the performance of their workforce to ensure their business reach new heights of development.
We help our clients to get the maximum business output that would not have been possible for them to achieve on their own.
There are certain sets of skills and behaviors that both individuals and teams need to possess in order to reach the pinnacle of success in their professional career at present as well as, in the future – we guide the professionals to reach that point of success and development by providing them with the required skills and expertise.
We are always there to listen to your problem and provide our solution to it as well as, take the necessary actions to drive you towards your goals.
Our Vision
We have our dedicated teams that encourage our clients to explore and utilize their full potential and empower them to make the best use of their available tools and resources.
Our Approach
As consultants, we work with our clients on their premises, using a common methodology, and a strong collaborative approach and infrastructure of support.
Many of our consulting projects become a creative blend of process consulting, interim management, training and coaching that delivers advanced systems or processes and the right skill set to sustain operational performance improvement.
As trainers, we provide bespoke behavioural and technical skills using a phased approach that optimised application in the workplace. Our training can be accredited.
As IT specialists we guide Chief Executives, Executive Teams and Chief Information Officers to exploit Information Technology and align it with strategy and team objectives to achieve business advantage through superior data quality management.
The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situational self confidence.
Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.
This course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.
Those people who need to: Be more in control of their feelings Remain composed in difficult situations – handling them with respect for self and others Communicate their wants and needs without being hesitant or manipulative Increase their presence Get ideas across convincingly Express themselves...
This course will demonstrate that Assertiveness is a "Tool" we can all learn to use and it will show how being assertive, can help you be more effective in your job.
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