Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straight forward way and to exercise personal rights without dismissing the rights of others.
DurationCourse Summary
Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straight forward way and to exercise personal rights without dismissing the rights of others.
Assertive people feel positive about themselves and others, and give and receive respect openly.
This interactive workshop will enable learners to develop strategies they can implement in all aspects of their lives. Learners will be given opportunity to explore concepts and behaviours associated with having a balanced approach to asserting your rights, without infringing on the rights of other people in your network. Practical approaches allow learners to express and share opinions and ideas and to develop and test assertive behaviours.
Course Prerequisites
There are no prerequisites for this course.
Key Benefits
To describe different behaviour types and select appropriate assertive responses.
To describe how to build relationships that are founded on i'm okay, you're okay life positions.
To recognise and adapt to different situations with transactional analysis.
To demonstrate assertiveness techniques.
Who Should Attend?
This course is suited to anyone who would like to develop and enhance their assertiveness, and strengthen their interpersonal relationships and interactions.
The Glasgow Training Group was established in Kirkintilloch, Glasgow, in 1971, with the aim of delivering high-quality apprenticeships across the West of Scotland for the automotive industry.
The company, which was created by an automotive retail consortium including Sir Arnold Clark, brought about much-needed change for apprentices and the entire industry, and introduced a varied and innovative training programme that would grow to become one of the most respected in the UK.
Purchased by the Arnold Clark Group in 2003, the business soon became known as GTG Training Ltd. and expanded its offering to provide high-quality training courses and education across a wide range of disciplines, such as Business Skills, Computer & IT, Health & Safety, Transport & Logistics and Automotive Technical.
With £50million of investment since 2004, GTG now owns five dedicated training centres – in Glasgow, Edinburgh and Wolverhampton. At the very core of the business lies a deep-seated passion for providing high-quality apprenticeships.
We recognise the importance of investing in the future workforce and our aim is to give learners the skills and experience they need to succeed in the automotive, transport and health and safety industries.
GTG hears the voice of its stakeholders and is always considering how best to meet their needs, including clients, learners, delegates, staff, the Board and the wider industry. That’s why we consistently reinvest our profits to provide flexible and effective workspaces, up-to-date technology, relevant and modern equipment, dedicated staff and more.
The growth of the business has coincided with a number of important milestones – becoming the official provider of fleet services and volunteer training for the Glasgow 2014 Commonwealth Games; a visit from Prince Charles in 2015 following our involvement with Prince’s Trust Get into Cars initiative and our Training Provider of the Year award at the 2019 Talent in Logistics awards.
With the approval of many prestigious bodies, such as SQA, IMI, RHA, ILM, FTA, City and Guilds, GTG has defined its position as one of the UK's most innovative, experienced and qualified training providers.
This course will teach you how to… Be influential when dealing with challenging people. Get your message across in an engaging and confident way. Look and act assertively at meetings and presentations. Handle conflict diplomatically and professionally. Say NO positively when you need to.
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
This comprehensive one-day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships.
This course is aimed at anyone, at any level of the organisation that struggles to remain assertive both inside and outside of the workplace.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
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