Being assertive at work is an art worth cultivating. Assertive people make better leaders and better team members. Knowing how to respond to typical work challenges assertively can make your working life easier and help you be more productive and happier at work.
DurationOverview
Being assertive at work is an art worth cultivating. Assertive people make better leaders and better team members. Knowing how to respond to typical work challenges assertively can make your working life easier and help you be more productive and happier at work.
This course will help you build an assertiveness habit. You'll develop your self-awareness and practice a range of techniques you can use immediately to build your confidence and assertiveness skills.
What You'll Learn
The ten steps to being assertive at work
Knowing the difference between aggression, passivity and assertiveness and recognising those responses in ourselves
How our body language helps us be assertive and communicate confidence to others
How our self beliefs can help and hinder us
How to use your self-awareness to make the best choices about how to respond to a challenging situation
Why it's ok to say "No" and how to do it assertively
How to give feedback to others, and respond to criticism or accept compliments
How to avoid undermining yourself in your emails
Assertiveness in meetings - how to get your chance to speak and make your point
Our Story
Back in 2009, the economy was crashing, and we were about to be made redundant.
Did we panic? A little, but we took a chance and started our own company. We did our research, got a website online, and launched our first event within three months of starting The Hub Events.
We will never forget the thrill of receiving our very first booking (or the lady who booked that place – Lorna Wi***ns – we LOVE you!) Since then we’ve welcomed thousands of people from over 1600 organisations to our courses.
And it’s still fun! Over the years we’ve built an unbeatable team of inspiring trainers, who deliver consistently excellent experiences for our customers.
How Do We Do It?
We listen to our customers, we read and research voraciously, and we work with creative trainers with deep reservoirs of knowledge and experience. And together we come up with courses that are original, relevant and above all really practical.
After attending one of our courses you will be able to do something new that will help you work better. We love what we do and we're so proud of the feedback our training receives.
This course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour and recognise the differences between bein...
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Understand the importance of effective communication within the workplace and recognise the triggers for certain behaviours in themselves and others. Identify the skills and behaviours displayed by effective communicators and the range of behaviours from submissive through to aggressive.
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