With this training, you'll recognize that by behaving assertively, you will gain more self-confidence and self-respect, develop personal power, cultivate and maintain the cooperation and respect of others, and minimize unhealthy conflict.
Learn how assertive behaviour can positively impact your effectiveness, communications and relationships with others. With this training, you'll recognize that by behaving assertively, you will gain more self-confidence and self-respect, develop personal power, cultivate and maintain the cooperation and respect of others, and minimize unhealthy conflict.
Learn how to apply assertive approaches in various situations, including giving and receiving feedback, giving and receiving compliments, making and declining requests, having difficult conversations and managing conflict. Mastering these and other assertiveness strategies will result in effective communications and relationships in both your personal and business life.
Technology is who we are — it’s what we do. Officially known as the Southern Alberta Institute of Technology (SAIT), we’re a community of thinkers, creators and champions leading change and reimagining the workforce of tomorrow.
In 1916, our doors opened in Calgary, Alberta, Canada with 11 students and a mandate to train veterans returning from the First World War. Over the years, we’ve matched community needs — as a hospital during the Spanish Flu pandemic and as a Royal Canadian Air Force Wireless Training School during the Second World War.
Fast forward to today and SAIT’s action-based learning, solution-focused research and industry partnerships are helping to shape the next generation of inventors, entrepreneurs and pioneers.
This workshop will help you distinguish among assertive, aggressive and passive behaviors.
Assertiveness is a key communication tool that is professional and respectful.
This session proposes a simple way to pull back, gain control of the situation and break the cycle of defensiveness.
This course will teach members what constitutes assertiveness; the difference between assertiveness and aggression; dealing with criticism and learning when to say “NO”.
Participants learn and practice essential assertiveness skills
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