A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants.
DurationAssertiveness in Action
Objective
At the end of this, Assertiveness Skills training course participants will be able to:
Explain what assertiveness is and what it means for us and those around us
Appreciate that everyone has rights as an individual and that you can stand by those rights
Take a positive approach in communicating more effectively
Improve their self-esteem
Appreciate which words to use to get the most out of interactions with others
Follow a set process for approaching situations in an assertive manner
Content
What is Assertiveness?
A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants.
My Assertiveness Goals
A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness.
How Assertiveness Works
A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour.
Our History
Prolog Training was established in 1995, with the aim of providing high quality and effective computer training to UK business customers at competitive prices. Today we have a large team of expert trainers who are able to deliver on site training to most areas of England and some parts of Wales. Of course, our training is also available online wherever you are in the world.
What We Do
We provide a range of computer training courses and services which cover the essential skills to succeed in today's demanding workplace, specialising in Microsoft applications.
We offer a friendly and professional service, and are passionate about delivering service excellence. Our team of trainers are highly experienced, and we take pride in the excellent long term relationships we've developed with our customers over the years.
Our customers range from small enterprises to large international corporations, including the following sectors:
Aerospace
Airlines
Banks
Car Manufacturers
Construction
Education
Energy
Engineering
Fashion
Financial Services
Food & Drink
Government
Healthcare
Hotels
Insurance
Legal
Local Government
Pharmaceuticals
Police
Retail
Sports Clubs
Supermarkets
Telecoms
Transportation
Utilities
All of our training sessions are run for one customer at a time - we don't do public courses. Mostly, it's for groups of 4 or 5 people at a time, though we're happy teaching up to 10 people at once, or individuals if required.
Training Style
We think people learn more effectively in a relaxed, informal atmosphere - so you'll find our instructors to be friendly and approachable. If there's something you don't understand, just ask. We're there to help!
This course is for anyone whose answers to these questions are “yes”. Delegates will learn how to boost their confidence and express themselves assertively.
In our experience this is often a very misunderstood behaviour and is often confused with aggression. We are not born assertive and the behaviour does not come naturally to most people.
Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a vi...
Identify situations where you will likely need to communicate assertively
Identify the difference between assertive, aggressive and passive communication and determine their own preference
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