Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pass
DurationAssertiveness & Increasing Self Confidence
Who should attend?
Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming passive or aggressive behaviour.
Why should you attend?
This is one of our most popular courses, and it’s easy to see why. Effective interaction at work is underpinned by an ability to communicate clearly, honestly, openly and confidently – in other words, assertively.
From this training, you’ll learn to reduce relationship conflict, both in and out of the workplace, and develop confidence in yourself.
You’ll appreciate the importance of self-respect and being respectful to those around you, and how to deal with the situations you find difficult. We'll give you the opportunity to try out new techniques ready for you to implement the very next day, delivered in a fun and comfortable environment.
Course outline
The difference between passive, aggressive and assertive behaviours.
Assessing your own preferred style and identifying situations in which you feel you need to be more assertive.
The ingredients that make up assertive behaviour.
Communicating from a point of view of esteem rather than embarrassment.
Balancing rights and responsibilities in each situation.
Planning and delivering a clear message
Writing an action plan to improve your communication at wor
About
Gloucestershire Enterprise Ltd (GEL) provides practical high quality, affordable training courses and qualification development programmes to businesses of all sizes, types and sectors in Gloucestershire and beyond.
We provide a range of services that are relevant, comprehensive, widely accessible, affordable and delivered with the highest levels of customer service. We are based at Twigworth Court Business Centre where we provide the following services:
Training:
An open programme of over 130 different short courses in business, leadership and management skills, including short course qualification programmes to national standards, and supported by an online Virtual Learning Environment (VLE).
In-House training for organisations from our range of open programme courses or qualification programmes.
Bespoke training designed with you to meet your outcomes, from tailored versions of an open programme course to completely bespoke leadership and management programmes.
We also accredit existing company training programmes using the ILM Assured Award accreditation.
Higher education programmes that offer a one, two or three year degree in business or leadership & management depending on experience or qualifications. Progression is available to a masters in entrepreneurial leadership.
DiSC Profiling designed to help develop self-awareness and emotional intelligence
Qualifications:
Short course qualifications to provide a foundation of leadership and management skills from Level 2 to Level 7
Specialist Health & Safety qualifications accredited by IOSH, NEBOSH and City & Guilds
Higher level and specialist qualifications accredited by ILM, APM and HE Universities.
Apprenticeship Development:
We are on the Register of Apprenticeship Training Providers (RoAPT) and are able to offer a range of development programmes mapped to the new Apprenticeship Standards. We are currently delivering Advanced and Higher Level Apprenticeships.
If you want to motivate your staff through improving their skills, Gloucestershire Enterprise is the first place you should call
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