This practical course will equip you with the skills to be assertive in a range of work situations. You will learn how to use different behaviours and techniques to deal with key stakeholders with assertion and confidence.
DurationAssertiveness Skills
This practical course will equip you with the skills to be assertive in a range of work situations. You will learn how to use different behaviours and techniques to deal with key stakeholders with assertion and confidence.
Learning Outcomes
As you discover how to influence people and maintain positive working relationships, even in challenging situations or conflict, you will immediately feel more comfortable and prepared to present yourself in a consistently assertive manner that will have a powerful impact.
By the end of the training course you will be able to:
Identify what constitutes assertiveness in a work environment
Recognise different types of behaviour, your internal beliefs and its potential impact
Discover your instinctive assertiveness style when under pressure
Distinguish gut from controlled reactions
Use body language and voice assertively to get people to listen to you and respect your opinion
Recognise potential conflict and adopt skills to manage it confidently and sensitively
Focus your message to say “no” positively and effectively
Adapt your style to influence a challenging situation in the workplace
At AKU Training we provide practical, engaging and practitioner-led training in Belfast, Ireland, UK and further afield. We offer a unique and varied range of training across Business & Administration, Finance & HR, Marketing and Project Management.
This course will equip participants with the skills and knowledge they need to become more confident in their exchanges at work and in the wider aspects of their life. The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situati...
AssertivenessCourse Is Offered By Northern Skills Group
Assertiveness is the skill to express ourselves calmly and clearly without impinging on the rights or opinions of others. It allows our voice to be heard while modelling openness, accountability and trust in our relationships at work.
Assertive people perform better. They have the confidence to move projects and tasks forward by making timely, logical decisions based on mutually beneficial outcomes.
This course will demonstrate that Assertiveness is a "Tool" we can all learn to use and it will show how being assertive, can help you be more effective in your job.
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