Assertiveness is both an emotion and a communication style. As an emotion, it means having the right level of self-confidence. As a communication style, assertiveness means using the right words, voice tones and body language.
DurationAssertiveness Skills
Assertiveness is both an emotion and a communication style. As an emotion, it means having the right level of self-confidence. As a communication style, assertiveness means using the right words, voice tones and body language.
Many people feel they lack assertiveness, and they want to know how to feel stronger. Some people are over-assertive and they want to know how to soften their approach and gain more respect.
This Assertiveness training will enable you to express yourself confidently, increase your self-esteem and reduce anxiety, whilst still respecting the rights of others.
What is Assertiveness Skills Training?
Assertiveness training is designed to show you how to develop both aspects of assertiveness:
Emotional assertiveness. Develop more self-confidence.
Assertive communication style. Presenting yourself well.
Of the two elements, the most fundamental is the emotional aspect, because if you increase your self-confidence, that will automatically improve your communication style.
So, We Teach You Two Ways To Improve Self-Confidence:
Eliminate bad mental habits that cause you to feel weaker.
Replace them with good mental habits that will cause you to feel stronger.
People judge your levels of assertiveness based upon three characteristics: your words, voice tones, and body language.
If you use assertive words, assertive voice tones, and assertive body language, then you will be perceived as assertive, irrespective of how you feel inside.
So we will show you how to perfect your performance so you look and sound exactly right.
Assertiveness Skills Training Course Overview
This Assertiveness Training Course Covers The Following:
Emotional Assertiveness
Assertiveness is an emotion. All emotions are based upon thoughts and beliefs. The most important belief is called, the self-concept which is a person’s belief about who they really are, and how they compare to others.
Non-assertive people have negative beliefs that destroy their emotional strength.
Assertive people have positive beliefs that build their strength.
Over-assertive people have exaggerated beliefs that cause them to be pushy and over-bearing.
We will study how to build the right self-image, which is the basis of spontaneous assertiveness.
Assertive Communication Styles
People judge assertiveness on two things, words and behaviour. Luckily, you can change your words and behaviour and present a performance that corresponds with what others perceive as assertive.
Communication Is Composed Of Three Elements: Words, Tone And Body Language.
Speech habits. You will learn how to speak assertively.
Voice tones. You will learn how to sound assertive.
Body language. You will learn how to look assertive.
Everyone who attends this Assertiveness training course will benefit from knowing how to feel more assertive without appearing aggressive.
Soft Skills Training
Soft skills training is the name given to panoply of skills that will help you to inspire a positive response from everyone you work with.
"Soft skills" is a generic term that denotes many subset skills, meaning that there are many skills falling under the general heading, "soft skills".
They Include:
Communication skills - The proper use of your words.
Conflict management skills - The proper way to handle emotional situations.
Proper use of non-verbal communication skills.
Motivation - The proper way to inspire action.
Soft skills are vital skills because you need to manage the behaviour of other people.
Leaders and managers especially need to be master practitioners of the soft skills because they need to get the maximum quality and quantity of work done, by the team, in the minimum amount of time and effort. Unfortunately, some managers are not good at handling people: they are renowned for their lack of skill at handling people.
Here are some specific notes on how to improve your soft skills.
1. Communication skills
You need your communication to be clear, convincing and memorable.
Above all your communication needs to be clear and distinct; meaning, that other people must understand you.
They don't always have to agree with you, but they must understand you. You must be able to make your message understood.
In order to be clear and distinct, you need to work out the main gist of your message in advance.
Before you speak, THINK!
Decide what exactly you are trying to make the other person believe is true.
Then say it clearly: use exact language.
Convincing: Let us assume that you are clear, so they understand what you mean, but they don't necessarily agree with you.
Ideally they should understand you and agree with you.
You want that
Now they know what you think, your second task is to give them reasons to believe.
Assertiveness does not come naturally to all because we have all learned passive behaviours to stave off confrontational situations.
This course is for those who would like to develop their confidence and assertiveness in the workplace. It explores different contexts and offers practical tools to develop individuals to communicate and deal with a range of situations more effectively.
We deliver on promises, on time, within budget, every time
Being assertive at work is an art worth cultivating. Assertive people make better leaders and better team members. Knowing how to respond to typical work challenges assertively can make your working life easier and help you be more productive and happier at work.
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and can leave us feeling inadequate, stressed and angry.
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