This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively. You will learn how to communicate in a confident and positive way,
Assertiveness skills: a practical approach
Course summary
Do you wish you had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict? Would you like to be able to present your ideas and opinions in ways that enable you to feel heard and respected? Do you have trouble saying “no”?
This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively. You will learn how to communicate in a confident and positive way, with a focus on developing a personal style that will benefit you, your colleagues and your organisation.
Itec has been a leading provider of work-based learning programmes for 40 years.
As part of the ongoing strategy to place our people at the centre of the business and preserve the company as an independent organisation, Itec Training Solutions Holdings Limited became an employee-owned company in February 2019.
We are proud to be the first Welsh independent training provider to become employee-owned, with 100% of the business now owned by our employee-owners.
We are one of the largest and most vocationally diverse work-based learning providers. In Wales holding Welsh Government contracts to deliver Apprenticeships and Jobs Growth Wales Plus (JGW+) and a DWP contract, as a provider of Serco, to deliver Restart. In England we hold ESFA contracts to deliver Apprenticeships.
In 2014, we acquired The Centre for Strategy and Communication to support the strategic goal to diversify the business, offering commercial training to individuals and employers throughout the UK and worldwide.
In 2021 we merged our Company’s (Itec Training Solutions Limited and Centre for Strategy and Communication), this merger was to enable the business to align and strengthen our brand.
Every day we transform people’s lives by helping them believe in themselves, become more motivated, helping them find employment, progress their careers, acquire new qualifications and skills, or set up in business. We support high growth organisations to innovate and grow. Helping organisations in the private, public and charity sectors supporting priority and high growth sectors to achieve their outcomes.
Our ethos is simple. We help individuals start and progress their careers by matching their skills with those of local employers. We ensure our programmes are meaningful, effective, valued, and sustainable to both individuals and employers.
This course always makes a huge difference to delegates by giving them clear techniques which they practice using in the training sessions. Encouragement, support and self-belief are imparted and a clear change in confidence is guaranteed.
This Course will help to empower people to develop the skills required to build upon communication skills, being self-assured and confident without being aggressive
Find out the secrets of assertive people and their key techniques.
We offer a training and development service which enables your employees to gain the knowledge and skills necessary to deliver a high quality service. With most training providers
An essential skill for managers to achieve win-win outcomes! Understanding what assertive behaviour looks like, describing positive and negative influencing styles and using non-verbal communication tools for influencing.
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