This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively. You will learn how to communicate in a confident and positive way,
Assertiveness skills: a practical approach
Course summary
Do you wish you had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict? Would you like to be able to present your ideas and opinions in ways that enable you to feel heard and respected? Do you have trouble saying “no”?
This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively. You will learn how to communicate in a confident and positive way, with a focus on developing a personal style that will benefit you, your colleagues and your organisation.
Itec has been a leading provider of work-based learning programmes for 40 years.
As part of the ongoing strategy to place our people at the centre of the business and preserve the company as an independent organisation, Itec Training Solutions Holdings Limited became an employee-owned company in February 2019.
We are proud to be the first Welsh independent training provider to become employee-owned, with 100% of the business now owned by our employee-owners.
We are one of the largest and most vocationally diverse work-based learning providers. In Wales holding Welsh Government contracts to deliver Apprenticeships and Jobs Growth Wales Plus (JGW+) and a DWP contract, as a provider of Serco, to deliver Restart. In England we hold ESFA contracts to deliver Apprenticeships.
In 2014, we acquired The Centre for Strategy and Communication to support the strategic goal to diversify the business, offering commercial training to individuals and employers throughout the UK and worldwide.
In 2021 we merged our Company’s (Itec Training Solutions Limited and Centre for Strategy and Communication), this merger was to enable the business to align and strengthen our brand.
Every day we transform people’s lives by helping them believe in themselves, become more motivated, helping them find employment, progress their careers, acquire new qualifications and skills, or set up in business. We support high growth organisations to innovate and grow. Helping organisations in the private, public and charity sectors supporting priority and high growth sectors to achieve their outcomes.
Our ethos is simple. We help individuals start and progress their careers by matching their skills with those of local employers. We ensure our programmes are meaningful, effective, valued, and sustainable to both individuals and employers.
Run by fully qualified facilitators with experience in the field, we offer the latest ‘cutting edge’ programmes to expand professional practices, and enable the further empowerment of clients and patients.
If you have problems expressing your own opinions and feelings or struggle to say no without feeling guilty it is possible that you have difficulty asserting yourself.
Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation
Supervisors and Managers need to be able to get the best from staff quickly and without creating negative feelings. Not all of us feel we naturally have the necessary confidence to inspire those around us to act on our messages. Furthermore, assertiveness becomes an all-important tool for Managers ...
We only run in-house workshops so we can tailor each one to our clients needs, people and culture.
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