Assertiveness Skills

by Pink Elephant Communication Claim Listing

Assertiveness skills training helps you to say no, to start difficult conversations and to get what you want, and to build effective relationships with others.

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Course Details

Assertiveness Skills Training Scotland

Learn how to be firm.

Demonstrate your assertiveness.

Learn how to say ‘no’ – and get what you want without offending others.

Do you want to be more assertive?

Great. We all could be.

‘Assertive’ means demonstrating self-confidence to achieve your goals.

Assertiveness skills training helps you to say no, to start difficult conversations and to get what you want, and to build effective relationships with others.

Assertiveness training applies to sales meetings, negotiations, management meetings, phone calls from suppliers and one-to-ones.

We want you to gain the techniques to be your self-confident best in all situations.

Assertiveness Skills Training Course Outline

  • Understand assertive, passive and aggressive behaviour

  • Make a positive first impression

  • Project self-confidence

  • Understand the causes of difficult behaviour

  • Develop coping strategies

  • Conduct the difficult conversation

  • Say no – and get what you want instead

  • Glasgow Branch

    Lochinch House 86 Dumbreck Road, Glasgow

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