This hands-on workshop, carried out in a risk-free environment, provides tools and techniques to help differentiate assertive behaviour from aggressive and passive behaviours, and transform the latter into assertiveness.
DurationAssertiveness is the capacity to express your thoughts and needs in an open and honest way. Some people may find this challenging due to a natural shyness or easy-going style, but with practice, they will achieve the desired results.
This hands-on workshop, carried out in a risk-free environment, provides tools and techniques to help differentiate assertive behaviour from aggressive and passive behaviours, and transform the latter into assertiveness.
Participants will learn the difference between self confidence and self esteem, two concepts at the core of assertiveness.
The workshop will also provide ways to become more assertive in various situations, including how to enter an ongoing discussion or conversation, and explore techniques to better structure messages whether they are positive or negative.
Through case studies, the participants will have the opportunity to apply what they've learned. After attending this workshop, participants will display more assertive behaviour and renewed self-confidence, which will lead to enhanced relationships in both the workplace and their personal lives.
The University of Ottawa’s Professional Development Institute (The Institute), originally branded the Centre for Continuing Education, was established over 25 years ago to offer higher learning opportunities to private and public-sector professionals and the community at large in Ottawa.
Over the years, we developed and nurtured expertise, growing significantly in both course offerings and new specialty knowledge areas, outgrowing its original mandate.
In late 2018, our organization was rebranded as the Professional Development Institute. The previous designation no longer encapsulated the breadth and depth of current and future offerings nor did it reflect our expanded mandate and reach.
Our Mission:
The Institute has been recognized as mission critical to the University of Ottawa and at the forefront of professional development in Ottawa and beyond.
We have greatly diversified our programming, developed strategic partnerships with both government and private industry, offered event-based learning and conferences, established co-designed programs with key government sectors, and more.
The highly sought-after “Institute” designation is rarely granted by the University administration, and done so only after very careful consideration.
A rigorous approval process, involving the President, the Provost and the Vice-Presidents, must validate the rationale and justification for the use of the ‘Institute’ label.
The fact that we have been granted this distinguished designation is testimony to our organization, its accomplishments and its potential, and to the dedication and engagement of our staff and expert instructors.
With this training, you'll recognize that by behaving assertively, you will gain more self-confidence and self-respect, develop personal power, cultivate and maintain the cooperation and respect of others, and minimize unhealthy conflict.
This practical course will give you the skills necessary to engage in difficult conversations and express yourself with conviction.
This one-day Assertiveness course is designed for anyone at any level within an organization, to better communicate with others in their work/business environment, using assertive skills.
Assertiveness is a key communication tool that is professional and respectful.
 This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement.
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