Assertiveness Skills

by University of Ottawa’s Professional Development Institute Claim Listing

This hands-on workshop, carried out in a risk-free environment, provides tools and techniques to help differentiate assertive behaviour from aggressive and passive behaviours, and transform the latter into assertiveness.

$655

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University of Ottawa’s Professional Development Institute Logo

img Duration

6 Hours

Course Details

Assertiveness is the capacity to express your thoughts and needs in an open and honest way. Some people may find this challenging due to a natural shyness or easy-going style, but with practice, they will achieve the desired results.

This hands-on workshop, carried out in a risk-free environment, provides tools and techniques to help differentiate assertive behaviour from aggressive and passive behaviours, and transform the latter into assertiveness.

Participants will learn the difference between self confidence and self esteem, two concepts at the core of assertiveness.

The workshop will also provide ways to become more assertive in various situations, including how to enter an ongoing discussion or conversation, and explore techniques to better structure messages whether they are positive or negative.

Through case studies, the participants will have the opportunity to apply what they've learned. After attending this workshop, participants will display more assertive behaviour and renewed self-confidence, which will lead to enhanced relationships in both the workplace and their personal lives.

Topics

  • Identifying the fundamentals of assertive behaviour
  • Distinguishing assertiveness from aggressive and passive behaviours
  • Identifying the underlying reasons for unassertive behaviours
  • Exploring ways to improve self-confidence
  • Developing strategies to 'speak up' in groups
  • Structuring and delivering assertive messages
  • Learning to say “no” when appropriate
  • Ottawa Branch

    55 Laurier Avenue East, 12th Floor, Ottawa

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