Assertiveness Skills for Women in Business

Believe in yourself and others will too!

  This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing. 

How You Will Benefit

• Recognize your own strengths and opportunities
• Practice assertive behaviours in challenging situations
• Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
• Better manage day-to-day interactions with colleagues, managers and clients
• Employees feel a stronger sense of empowerment in their role
• Identify the characteristics of the four assertiveness styles
• Assess your individual assertiveness style and its effectiveness
• Demonstrate assertiveness techniques using supportive communication behaviours
• Define negotiation and its connection to assertiveness
• Develop an action plan to overcome at least two personal obstacles to assertiveness
• Incorporate techniques into everyday practices

Course Features:

• Self assessment for insight into individual behaviour and how you work with others
• Audiovisual resources to reinforce learning in an impactful manner
• Role play to practice techniques and behaviours in a safe environment
• Job aid(s) and tip sheets to take back to the workplace
• Hands-on activities to engage participants in demonstrating skills