Your ability to effectively articulate your thoughts and desires is critical to your success in any endeavour, both in and out of the workplace; whether you let others have things their way to keep the peace,
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Listening to our customers' feedback is critical to our ability in delivering engaging and interactive training courses. From Power BI to Presentation Skills, we aim to deliver on all of your training requirements with our brilliant team of training specialists.
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
The session will explore how and when to influence others and the difference between assertive and aggressive behaviour.
To develop a good understanding of how to take influencing to the next level by optimising aspects of personal image, charismatic communication, assertiveness and other behaviours utilised by key influencers.
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