Aviation Level 2

About this Course

Aviation is a fast growing industry with new and expanded airports developing worldwide. This course will suit you if you wish to gain an insight into Airport ground operations.

You will explore Health and Safety including the legal framework that supports the industry, the Aircraft Turnaround procedure for arriving/departing aircraft and the carriage of Dangerous Goods in the cargo/hold.

PRM’s (Passengers with Reduced Mobility) require extra support at Airports including check-in procedures and travel documentation. The importance of exceptional Customer Service will also be explored.

Key Units

Key units include:

• Health and Safety in Aviation

• Aviation Security

• Aviation Communications

• Customer Service in Aviation

• Problem Solving in Aviation

• Check-in Procedures and Travel Documentation

• Supporting Passengers with Special Requirements

• Ground Service Operations

• Dangerous Goods in Aviation

• Aircraft Turnaround

Study Visits

Students will visit:

• Runway Visitor Park at Manchester Airport and the Concorde Exhibition, including a talk with Swissport who are the global leaders in airport ground services and air cargo handling

• FlyMe in Barnsley to complete their Aviation Security, Customer Service, Check-in Procedures and Problem Solving practical assessments

Entry Requirements

4 GCSEs at grades 9–3 (A*–D), including English Language and Maths. One of English Language or Maths must be grade 9–4 (A*–C). 

Functional Skills Level 1 can be used as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Assessment

Coursework (assignments/tasks will be set and all deadlines must be met).

You can expect lots of situation-based training to get you thinking on your feet, scenario based assessments/ role plays will include:

• Customer Service

• Check-in Procedures

• Aviation Security

• Problem Solving

• Aviation Communications

Where does this Lead

BTEC Level 3 in Travel and Tourism if you achieve a high grade, alternatively, upon turning 18, you can find work in the appropriate sector.

Careers advice and guidance is available to you, to guide you on your next steps. 

Future Opportunities

The course will link to careers in the Aviation industry such as:

• PSA (Passenger Service Agent)

• TCO/Flight Dispatcher (Turnaround Coordinator)

• TSA (Transport Security Advisor)

• Clubhouse Crew (Lounge Hospitality)

• Ramp and Baggage Agent (Ground Handling)