Basics of Supervision

In this course you will learn how to fulfill your role as a supervisor and about your your responsibilities under the Ontario law to manage health and safety in the workplace – while still being productive!

Topics Include

• Understanding of Powers,Responsibilities and Duties as they apply to being a supervisor

• Understanding of how to build your supervisory and leadership skills

• Understanding of how to lead a work team

• Understanding of communication and how to communicate effectively

• Understanding of different types of Harassment and how to address it

• Understanding of your role in safety as a supervisor

• Understanding of how to develop and motivate work teams

• Understanding of how to address performance issues

• Understanding time management, scheduling, productivity, and client service

• Understanding of Due Diligence

• Understanding Delegation

• Understanding Personal Limitations