Emotional Intelligence is a critical skill to assist us in dealing with our emotions, face challenges and deal with negativity as more and more demands are made of our cognitive, emotional and physical resources.
DurationThis course is designed to give you tools, skills and techniques to perform your role whilst managing your emotions. Emotional Intelligence is a critical skill to assist us in dealing with our emotions, face challenges and deal with negativity as more and more demands are made of our cognitive, emotional and physical resources.
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Course Content:
Infero Training is an independent training provider that uses a practical approach to meet individual, and company needs through professional training and services.
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This in turn will give them better insight and control over their actions and emotions.
The overall aim of the course is to provide participants with the knowledge and skills necessary to understand emotional intelligence (EI). Participants will identify the various competencies included in the EI framework of Daniel Goleman, ranging from self-awareness to relationship management.
Leaders and managers who wish to increase effectiveness and explore new ways of understanding interpersonal relationships and the motivation of others.
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