Becoming a Successful Supervisor

by Think 360 Claim Listing

Becoming a Successful Supervisor course is offered by Think 360. We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.

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img Duration

1 Day

Course Details

Outline

Part One : Introduction

  • What’s the difference now that you’re the Boss?

  • How to be an effective supervisor

 

Part Two: Being Personally Effective

  • Establishing your Authority

  • Communicating for Understanding

  • Asserting Yourself

  • Dealing with Conflict

  • Dealing with Stress

  • Planning Projects and Activities

  • Managing your Time

  • Observing the Rules

 

Part Three: Working with Individuals

  • Working through others

  • Providing Feedback

  • Training Your Staff

  • Evaluating Performance

  • Reviewing Performance

  • Handling Performance Improvement

  • Handling Discipline

  • Handling Terminations

 

Part Four: Working with Groups

  • Staffing your work Group

  • Organizing your work group

  • Using the talent in your group

  • Making decisions that get results

  • Conducting Work-Group Meetings

  • Improving Productivity

  • Handling Group Member Complaints

  • Building an Effective Team

  • Durban Branch

    16 Peter Mokaba Ridge, Durban
  • Cape Town Branch

    4th Floor Zutari West Building 1 Century City Drive, Cape Town
  • Johannesburg Branch

    Pineslopes Office Park (Block C) 0A Forest Road, Lone Hill, Johannesburg
  • Pietermaritzburg Branch

    Townbush Office Park 460 Townbush Road, Pietermaritzburg
  • Bloemfontein Branch

    6 Bermakor Park 52 Reid Street, Bloemfontein

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