Becoming a Successful Supervisor course is offered by Think 360. We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.
Outline
Part One : Introduction
What’s the difference now that you’re the Boss?
How to be an effective supervisor
Part Two: Being Personally Effective
Establishing your Authority
Communicating for Understanding
Asserting Yourself
Dealing with Conflict
Dealing with Stress
Planning Projects and Activities
Managing your Time
Observing the Rules
Part Three: Working with Individuals
Working through others
Providing Feedback
Training Your Staff
Evaluating Performance
Reviewing Performance
Handling Performance Improvement
Handling Discipline
Handling Terminations
Part Four: Working with Groups
Staffing your work Group
Organizing your work group
Using the talent in your group
Making decisions that get results
Conducting Work-Group Meetings
Improving Productivity
Handling Group Member Complaints
Building an Effective Team
We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.
You will be able to interact with your instructor and fellow students as if you were in the class. All sessions are recorded in HD giving you the flexibility to review any part of the class as needed.
We are excited to announce 2-day leadership course. This course is designed by experts for both the aspiring and current Managers to equip you with leadership skills to manage high performance teams This course can be delivered on-site in all areas.
You will develop critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others.
Management & Leadership course is offered by Luthando Skills & Training. Luthando Skills & Training strives to provide its clients with prompt response to their specific training requirements.
The major challenge of Executive Secretaries is keeping the organization and the boss organised, on time, and on track. During this training seminar, participants will learn how to run a steer the office and stay in control, no matter how hectic the day gets.
In most cases, transformational problems relate to attitudes, behaviours and culture of an organisation.
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