Behavioural Based Interviewing Skills

Objectives

• Understand the expectations of Current day workforce
• Understand the method of mapping Competencies based on job Descriptions
• Able to interact in an informal manner during the Interview
• Able to identify the Positive & Negative indicators in Behavioral Competencies using STAR.

Why Behavioral Interview

• Realities in Interviewing
• Understanding the X and Y Generation
• Differences between Traditional and Behavioural Interviewing Techniques

Understanding Competencies

• Understanding Competencies
• Competency Mapping Using the Job Description
• Developing a Competency Matrix
• Behavioral Indicators

The Recruitment Process. 

• The Job Analysis
• The Job Description
• Filling up the Employee Requisition
• Glossary of defined behaviors
• Effects of Personal Data Protection Act 2010 on Cross Referencing
• Creating a dimension matrix
• Analysing the CV and identifying the GAPS

Questioning Techniques

• Principles of Effective Interviewing
• Developing Interview Questions
• Open and Closed Ended Questions
• Designing Behavioral Questions using TED
• Probing & Hypothetical Questions
• The Interview worksheet
• Using STAR to evaluate answers
• Paraphrasing
• Evaluating body language
• Avoiding Interview Bias

The Interview

• Types of Interviews
• Characteristic of the Interviewer
• Choosing a suitable environment
• 3 stages in interviewing

Target Audience

• Assistant Recruitment Manager/ Assistant HR Manager
• Hiring Managers/ Heads Of Departments/ Section Managers
• Recruitment / HR Executives
• Those with no Experience in Recruitment.

Methodology

• Lectures
• Group Discussion
• Video Presentation
• Mock Interview