Behavioural Based Interviewing Skills

by Mef Academy Claim Listing

Understand the expectations of current day workforce. Understand the method of mapping competencies based on job descriptions.

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Course Details

Objectives

  • Understand the expectations of Current day workforce
  • Understand the method of mapping Competencies based on job Descriptions
  • Able to interact in an informal manner during the Interview
  • Able to identify the Positive & Negative indicators in Behavioral Competencies using STAR.

Why Behavioral Interview

  • Realities in Interviewing
  • Understanding the X and Y Generation
  • Differences between Traditional and Behavioural Interviewing Techniques

Understanding Competencies

  • Understanding Competencies
  • Competency Mapping Using the Job Description
  • Developing a Competency Matrix
  • Behavioral Indicators

The Recruitment Process. 

  • The Job Analysis
  • The Job Description
  • Filling up the Employee Requisition
  • Glossary of defined behaviors
  • Effects of Personal Data Protection Act 2010 on Cross Referencing
  • Creating a dimension matrix
  • Analysing the CV and identifying the GAPS

Questioning Techniques

  • Principles of Effective Interviewing
  • Developing Interview Questions
  • Open and Closed Ended Questions
  • Designing Behavioral Questions using TED
  • Probing & Hypothetical Questions
  • The Interview worksheet
  • Using STAR to evaluate answers
  • Paraphrasing
  • Evaluating body language
  • Avoiding Interview Bias

The Interview

  • Types of Interviews
  • Characteristic of the Interviewer
  • Choosing a suitable environment
  • 3 stages in interviewing

Target Audience

  • Assistant Recruitment Manager/ Assistant HR Manager
  • Hiring Managers/ Heads Of Departments/ Section Managers
  • Recruitment / HR Executives
  • Those with no Experience in Recruitment.

Methodology

  • Lectures
  • Group Discussion
  • Video Presentation
  • Mock Interview
  • Petaling Jaya Branch

    3A06-3A07, Block A, Phileo Damansara II, No. 15 Jalan 16/11, Seksyen 16, 46350, Petaling Jaya

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