The Mef Academy brings into reality the Malaysian Employers Federation’s (MEF) vision of being the pioneer institution to merge the tripartite requirements of the employer/employment market, the education industry as well as the individual/human resource development needs.
Mef Academy proudly presents a comprehensive range of corporate training programs for MEF members, non-members and the general public. All programs are offered as public programs and customised in-house programs.
MEF Academy has also developed industry focused Executive courses, including Executive Degree & Masters, Certificate & Diploma courses and continuous professional education to provide opportunity for working personnel to obtain academic and professional qualifications.
MEF Academy is registered with the Pembangunan Sumber Manusia Berhad (PSMB) as the Training Provider. Most of our training courses have been granted the Approved Training Programme (ATP) status under the Human Resources Development Act 1992.
Vision
Mission
Take the first step towards becoming a hrd corp accredited trainer by completing this 5-day classroom-based programme. As a hrd corp accredited trainer, your training is claimable to all hrd corp registered employers. Equip yourself with the latest knowledge and skills in this highly engaging learn...
Kpis evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. Zero defects, 10/10 customer satisfaction, e...
Objective Provide participants with understanding to, Develop conceptual thinking skills for planning and implementing quality improvement Develop analytical thinking skills for systematic quality problem solving Present quality problem analysis in a structured format Use the 7 QC Tools, 5W, 1H an...
Participants will be able to understand; Building effective team relationships in the workplace – understanding personality and diversity Understanding the advantages/disadvantages of different management styles (incl. my own style) Being confident to analyze problems and achieve results through...
This course is specifically designed to equip front-line employees in the service industry with a competitive edge in providing superior guest service. Participants will understand their role in an organization and the expectation of their employers in serving customers well.
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