Supervisory Skills for The New Workforce

by Mef Academy Claim Listing

Participants will be able to understand; Building effective team relationships in the workplace – understanding personality and diversity Understanding the advantages/disadvantages of different management styles (incl. my own style) Being confident to analyze problems and achieve results through pl

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img Duration

14 Hours (2 Days)

Course Details

Participants will be able to understand;

  • Building effective team relationships in the workplace – understanding personality and diversity
  • Understanding the advantages/disadvantages of different management styles (incl. my own style)
  • Being confident to analyze problems and achieve results through planning, organizing, directing & controlling.
  • Appreciate and apply facilitation skills to overcome communication barriers and improve participation

Module 1: Understanding Management Roles

  • What are the key roles?
  • Roles and responsibilities of supervisors
  • Success & Failures of Supervisors
  • Transition from Worker to Supervisor

Module 2: Managing Subordinates

  • Management Process
  • Human management skills
  • Motivation principles
  • Maintaining Discipline

Module 3: Managing Performance

  • Delegation Principles
  • Communication Skills
  • Counseling & Handling Complaints

Module 4: Leadership Essentials

  • Leadership styles
  • Situational Leader
  • Supervisor as a Leader

Target Audience

  • This course is suitable for Supervisors at all levels who wish to enhance their work performance as a Supervisor

Methodology

  • Lectures
  • Case Studies
  • Role Play
  • Video Presentation
  • Petaling Jaya Branch

    3A06-3A07, Block A, Phileo Damansara II, No. 15 Jalan 16/11, Seksyen 16, 46350, Petaling Jaya

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