Kpis evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. Zero defects, 10/10 customer satisfaction, et
Kpis evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. Zero defects, 10/10 customer satisfaction, etc. ), and sometimes success is defined in terms of making progress toward strategic goals.
Key performance indicator (KPI) is a type of performance measurement.
At the end of this 1-day programme, the participants will be able:
Target Group
Course Outline
The Mef Academy brings into reality the Malaysian Employers Federation’s (MEF) vision of being the pioneer institution to merge the tripartite requirements of the employer/employment market, the education industry as well as the individual/human resource development needs.
Mef Academy proudly presents a comprehensive range of corporate training programs for MEF members, non-members and the general public. All programs are offered as public programs and customised in-house programs.
MEF Academy has also developed industry focused Executive courses, including Executive Degree & Masters, Certificate & Diploma courses and continuous professional education to provide opportunity for working personnel to obtain academic and professional qualifications.
MEF Academy is registered with the Pembangunan Sumber Manusia Berhad (PSMB) as the Training Provider. Most of our training courses have been granted the Approved Training Programme (ATP) status under the Human Resources Development Act 1992.
Vision
Mission
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