COURSES OFFERED BY MEF ACADEMY

The hr department is indeed the backbone of any organization unless they can make do without their employees. Managing or working in hr department is not an easy task, it requires various skills especially sound people management skills. This comprehensive course includes various essential topics n...

Understand the expectations of current day workforce. Understand the method of mapping competencies based on job descriptions.

Upon completion on this programme, participants will be able to: Learn the legal considerations in compensation, Understand payroll administration and comply to the Malaysian Laws (EA, EPF, SOCSO, EIS, HRDF & MTD/PCB), Have better understanding on payroll workflow thus work more efficiently, Analys...

This course is specifically designed to equip front-line employees in the service industry with a competitive edge in providing superior guest service. Participants will understand their role in an organization and the expectation of their employers in serving customers well.

Participants will be able to understand; Building effective team relationships in the workplace – understanding personality and diversity Understanding the advantages/disadvantages of different management styles (incl. my own style) Being confident to analyze problems and achieve results through...

Objective Provide participants with understanding to, Develop conceptual thinking skills for planning and implementing quality improvement Develop analytical thinking skills for systematic quality problem solving Present quality problem analysis in a structured format Use the 7 QC Tools, 5W, 1H an...

Kpis evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. Zero defects, 10/10 customer satisfaction, e...

Take the first step towards becoming a hrd corp accredited trainer by completing this 5-day classroom-based programme. As a hrd corp accredited trainer, your training is claimable to all hrd corp registered employers. Equip yourself with the latest knowledge and skills in this highly engaging learn...