BMS Best Management Skills Programme

Learning outcomes:

• Communicate to move people
• Be the best & bring out the best in others
• Develop leadership competencies
• Lead with emotional intelligence
• Develop your ability to lead & influence
• Understand your role as leader
• Be able to engage employees
• Gather & collect evidence in a disciplinary hearing
• Develop practical coaching skills into a habit
• Manage your energy and multiply time
• Build high performance teams
• Create agile mindsets
• Develop self-awareness
• Build commitment around purpose
• Break down silos by looking at behaviour & culture from a people systems perspective
• Lead performance & manage poor performance
• Lead networks of empowered teams to focus on the customer experience
• Use emotional intelligence and personal programming to resolve conflict
• Give effective feedback
•  Lead SPRINT decision making & learning