Bullying and Harassment Awareness Training

Course Overview

To raise awareness for staff of potential bullying and harassment in the workplace including a clearer understanding of the importance of policy and procedures and to give delegates the knowledge of how to recognise and tackle bullying and harassment within the organisation.

Content

• Defining bullying and harassment in the workplace - the difference between bullying and aggressive management

• Recognising bullying behaviour in yourself and others

• Organisational culture and its impact on bullying and harassment

• The effects of bullying and harassment on the individual and the organisation

• The legal position, bullying, harassment and the law

• Tackling the problem - identifying roles and responsibilities of employees and management

• How to prevent bullying - communication skills, assertiveness, forms of denial, prejudice, dignity and tolerance, conflict management

• Organisational issues - participants share experiences and strategies to deal with bullying and harassing behaviours

Learning outcomes

By the end of this course delegates will have the skills to:

•  To define the terms bullying and harassment in relation to the workplace

•  To raise awareness of the effects of bullying and harassment at work

•  To become familiar with in-house policy and procedures

•  To be able to recognise & tackle bullying & harassment professionally within the organisation

Who should attend

This programme is ideal for all employees.