To raise awareness for staff of potential bullying and harassment in the workplace including a clearer understanding of the importance of policy and procedures and to give delegates the knowledge of how to recognise and tackle bullying and harassment within the organisation.
DurationCourse Overview
To raise awareness for staff of potential bullying and harassment in the workplace including a clearer understanding of the importance of policy and procedures and to give delegates the knowledge of how to recognise and tackle bullying and harassment within the organisation.
Content
Defining bullying and harassment in the workplace - the difference between bullying and aggressive management
Recognising bullying behaviour in yourself and others
Organisational culture and its impact on bullying and harassment
The effects of bullying and harassment on the individual and the organisation
The legal position, bullying, harassment and the law
Tackling the problem - identifying roles and responsibilities of employees and management
How to prevent bullying - communication skills, assertiveness, forms of denial, prejudice, dignity and tolerance, conflict management
Organisational issues - participants share experiences and strategies to deal with bullying and harassing behaviours
Learning outcomes
By the end of this course delegates will have the skills to:
To define the terms bullying and harassment in relation to the workplace
To raise awareness of the effects of bullying and harassment at work
To become familiar with in-house policy and procedures
To be able to recognise & tackle bullying & harassment professionally within the organisation
Who should attend
This programme is ideal for all employees.
Originally established as a training provider in 2003, we are registered as a Limited Company in Scotland with our main offices in Belfast and Stirling however we also cover the whole of the UK and Ireland.
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