An office administration or customer service job might be ideal for you. UCOL’s Academy Business Administration & Technology Programme will help you develop your skills.
DurationAre you good at multi-tasking, record-keeping, and enjoy helping people? An office administration or customer service job might be ideal for you. UCOL’s Academy Business Administration & Technology Programme will help you develop your skills.
The Academy Business Administration & Technology Programme will allow you to explore the world of business, office work, and contact centres as you learn about office systems and customer service. You will learn financial literacy skills, as well as customer service techniques for face-to-face communication and over the telephone. In addition, you will develop good technical skills in Microsoft Word, Excel, and PowerPoint.
An educational institution with a history dating back to 1896, UCOL Limited has a proud and well-earned reputation for supporting our community’s learning.
This connection with community is crucial to what we do, and it ensures that our programmes help students develop in-demand skills. Many of our lecturers are practitioners as well as teachers, and our partnerships with industry mean that the majority of our students get hands-on work experience.
As a modern Institute of Technology and Polytechnic, UCOL’s specialties include Applied Engineering and Trades, Health and Sciences, and Humanities and Business. Our environments have been designed to enhance student learning, supported by a relationship-based teaching approach. By studying with us, students learn valuable life skills and can make a difference.
As of 1 April 2020, UCOL Limited is a subsidiary of New Zealand’s national vocational skills and training Institute. Acting as a parent organisation to our nation’s 16 vocational institutes and Industry Training Organisations, Te Pūkenga will create a strong, unified system that makes collaboration easier. While we foster relationships with other institutes, our mission remains the same - we exist to inspire students, businesses and communities to succeed.
It is designed for those who will be running the admin side of their own business or wish to work in an administration role.
Working in business requires a broad skillset. Gain the skills and knowledge you need to excel in any office administration role in UCOL’s New Zealand Certificate in Business (Administration and Technology).
To help you achieve your career goals we also offer a range of non-NZQA approved short courses which use resources that provide practical basics and up-to-date knowledge of the New Zealand business and employment environment.
Gain the expertise needed to apply sound leadership approaches and manage workflow. You’ll learn practical techniques to manage operations, strengthen team performance as well as implementing tools to measure and monitor productivity for improving outcomes.
If you’ve always wanted to work for yourself but don’t know where to start – this programme can help you get your business goals off the ground.
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