Communication is key in any organisation. Whether it be a small business or a large public company, communication is one of the first things they look for.
Course Overview
Communication is key in any organisation. Whether it be a small business or a large public company, communication is one of the first things they look for.
Whether it is internal communication within departments or external communication with potential clients, it’s an area which can prevent you from achieving success.
This course is focused to help delegates to understand the importance of adapting their own communication style to their audience and will focus on creating a framework to deal with challenging conversations within the business.
Course content
Course Content Will Be:
Understanding the different mediums of communicating
How to communicate effectively and professionally within the business environment
Understanding the communication cycle within a business
Tough conversations-how to plan for a positive outcome
Understanding your own communication preference and being able to adapt to your audience
How different personalities like to receive and communicate information
Creating a trusted and action focused communication style
How to structure your written and verbal communication to maximise impact
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Effective communication is fundamental in any workplace and at all levels and yet whilst it is perceived to be easy, it is commonly one of the hardest areas to get right. Whether it is face-to-face, over the telephone or written, to get your message across clearly, concisely and with empathy and un...
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