Business Communication

by iTrainingExpert Global PLT Claim Listing

The challenge of business communication is the main obstacle for all professionals in most industries. The ability to speak, write and present with confidence and clarity in the workplace is absolutely essential for anyone who seeks a prosperous career anywhere.

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img Duration

2 Days

Course Details

The challenge of business communication is the main obstacle for all professionals in most industries. The ability to speak, write and present with confidence and clarity in the workplace is absolutely essential for anyone who seeks a prosperous career anywhere.

New mediums and workplace cultures mean that traditional "hard sell" tactics aren't as effective as they used to be. As a result, communicators need to learn how to embrace the more subtle nuances of business interactions.

Applying the appropriate language to the appropriate context, emphatically listening to the other party or even punctuating the right content for one’s emails and reports.

From tonality, structure, content and body language, this program offers a crash course on the fundamental principles that you need to improve your overall business communication skills (spoken and written) and become a more effective and confident professional.

 

Learning Outcomes:

  • Present confidently through in both online and face-to-face settings.
  • Appropriately use the right tone, style of speaking and writing in different business situations.
  • Quickly master the principles of good grammar to help write professionally. 
  • Write error-free emails.
  • Understand how to use different business terminologies from different sectors.
  • Kuala Lumpur Branch

    Sky Suites @ Klcc, Tower C-5a-3, No. 18 Jalan P. Ramlee, Kuala Lumpur

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