Professional listening in the workplace; understanding and applying small talk strategies to get along in the workplace, high quality of customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
DurationProfessional listening in the workplace; understanding and applying small talk strategies to get along in the workplace, high quality of customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
The course explores working with managers and co-workers from different cultures, experiencing yourself in the workplace and customer service strategies.
Since 1978, Working Skills Centre (WSC) has been providing a holistic program to help individuals overcome barriers to employment and move towards economic self-sufficiency.
While mandated to serve a broader clientele throughout the Greater Toronto Area (GTA), our mission statement reflects the emphasis on programs for immigrant women geared towards improving their skills, self-esteem and employment prospects.
Working Skills Centre (WSC) is an innovative, community-based, non-profit, charitable organization that empowers immigrants, primarily women. Our purpose is to prepare our clients to fully participate in Canadian society by providing skills training, work experience, and settlement services that ultimately lead to employment.
Students will complete the course with a clearly established plan on next steps in achieving their career objective.
During this session, participants will be inspired to re-ignite their careers, access tactics to leverage their strengths, and build successful careers.
This course teaches students how to develop and achieve personal goals for future learning, work, and community involvement.Â
This course prepares students to communicate effectively in a wide variety of situations, including business correspondence, persuasive material, and tone-sensitive messages.
This session will wrap up with a review of common communication blunders and potential barriers to communication success
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