Business Communication Skills

This talent management course has been designed to assist delegates in demonstrating an understanding of a range of oral and written communication techniques.

Delegates will be able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.

This course will enable Learners to:

• Discuss and explain a range of written and oral communication techniques used in the workplace

• Lead discussions and chair meetings

• Generate a variety of workplace reports using various data gathering techniques

• Deliver presentations

Learning assumed to be in place:

• Communicate at work

• Collect and use information

• Communicate with clients

• Compile feasibility and commissioning reports

• Write a technical report

• Communicate in an assertive manner with clients and fellow workers