Business Communication Skills Training Course

As the world has transformed phenomenally from physical to digital, it behoves individuals across industries and skillsets to become acquainted with, if not excel in global communication for business.

At Zoe, we are privileged to empower our participants with this much sought-after skill of Business Communication. The art of being able to merge data with a story, statistics with a conversation and reports with long-lasting customer loyalty is all rooted in effective business communication.

Professionalism in communication stems from assertiveness in behaviour, and therefore this seemingly understandable skill is far deeper rooted than it might appear. The success of business communication lies in an individual’s ability to fully imbibe the responsibility of their representation in the global scheme of things.

Our Business Communication Skills Training Course has helped several executives, managers, government employees and business owners hone a paradigm shift in their mindset, thus breaking a redundant communication pattern.

Our post-training analysis records a display of positive business communication in all our participants, empowering them to embrace a greater level of success every day.

This Zoe training course will thus empower you to become a highly positive and professional communicator. Through this course, you will be able to apply advanced communication techniques and also role-model this ability to mentor others in your team by virtue of your own example.

By ensuring the application of all elements of a business communicator, you will attract a high level of excellence in your organisation. You will resultantly be better positioned to contribute tangibly to the growth of your organisation in national and global markets, both on a physical and virtual platform.

Course Objectives:

The main objective of this Business Communication Skills Training Course is to empower professionals with:

• the ability to reach a higher level of competence in business communication
• real-time feedback on their communication aligned with business interaction in 21st century
• the ability to recognise language and vocal aspects that do not align with professional parameters of communication
• capability to rectify these errors and self-improvise continuously
• understanding of the requisites of a positive and collaborative communicator representing a brand in the global market
• ability to present ideas assertively and confidently on any subject
• the skill to build rapport, initiate conversations, offer feedback, respond to criticism and compliment people in a positive way
• understanding of the potential of great listening, questioning and acknowledging the other at all times