Business English

Advanced business writing skills

• The style and register of written business English.

• Writing faxes, emails and memos.

• Formal and informal letter writing.

• Report and proposal writing.

• Writing in plain English.

• Business vocabulary and grammar.

Presentation skills

• Planning a presentation.

• The purpose of a presentation.

• Holding the audience’s attention.

• The body of the presentation.

• Ending the presentation effectively.

• Inviting and handling discussions and questions.

Report and proposal writing skills

• Grammar of report writing.

• Intention, style, tone and register.

• Appropriacy: Formal versus informal language.

• Summarising information and using bullet points.

• Audience awareness.

• Editing, proof reading and redrafting.

Minute taking in meetings

• Planning and preparing communications of meetings.

• Objectives of an agenda.

• Types and rules of agendas.

• Valid meeting procedures.

• Types of minutes.

• Taking minutes.

Business correspondence 

• Types of texts.

• Identifying and collecting information.

• Composing a text for a particular function: Email, Report, Proposal.

• Organising and structuring a text for a business function.

• Presenting written text for a particular function.

Conducting a structured meeting 

• The Agenda.

• The Minutes.

• Taking Minutes.

Plan and prepare meeting communications 

• Preparing for Meetings.

• Conduct a Meeting.

• Differing views.

Presentation Skills 

• What is a Presentation?

• Formal / Informal Interviews.

• Meetings.

• Discussions.

• Aids in oral/signed communication.

• Manipulative use of the language.