Business Etiquette (Gaining That Extra Edge)

by Leading Training Claim Listing

Business Etiquette (Gaining That Extra Edge) Course is Offered by Leading Training.

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Course Details

This one-day workshop will help you teach participants:

  • The elements of a good handshake
  • How to manage business cards
  • Tips on remembering names
  • Ways to make a good first impression
  • The basics of dining etiquette
  • How to communicate properly and politely

 

Curriculum:

Session 1: Course Overview

Session 2: Business Etiquette Basics

Session 3: Test Your Business Etiquette

Session 4: The Handshake

Session 5: Business Card Etiquette

Session 6: The Skill of Making Small Talk

Session 7: Do You Remember Names?

Session 8: Making That Great First Impression

Session 9: Dress for Success

  • Dressing the Part
  • Maintaining Your Positive Impression
  • What’s Your Code?
  • Debrief

 

Session 10: Business Dining

  • Seven Hot Tips
  • Demonstration
  • Other Rules

 

Session 11: E-Mail and Telephone Etiquette

  • Group Exercise
  • Debrief
  • The Power of the Written Word
  • Note Writing Practice
  • Personal Action Plan
  • Personal Grooming
  • Taking Ownership
  • Sandton Branch

    145 Western Service Road Woodmead, Sandton, Johannesburg

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