Business Etiquette And Professionalism

This course will teach you the fundamentals of business etiquette. Learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette.

In addition, this course teaches students the appropriate behaviour and etiquette when using the Internet, in daily communications, and in meetings. Learn how to handle ethical dilemmas and personal issues, become a good conversationalist, and be courteous when communicating.

Students will also examine and understand the appropriate etiquette for business meals and functions, as well as how to be a courteous traveller - at home or abroad.

Modules:

• Lesson 1: Principles of Professional Behaviour
• Lesson 2: Interview Etiquette
• Lesson 3: Planning and Attending Business Meetings
• Lesson 4: Electronic Etiquette
• Lesson 5: Multicultural Etiquette