Business Etiquette

The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.

Key Learning Points 

• Professional Introductions
• Proper business introductions
• Making a great first impression.
• The proper handshake.
• Social and business introductions.
• Business cards and introductions.
• Etiquette status cards skill practice activity.
• Business Meetings Etiquette
• Are meetings a waste of time?
• General business etiquette guidelines.
• Arriving early and arriving late.
• Seating etiquette considerations.
• Telephone Etiquette
• Protocol considerations
• Basic telephone etiquette
• Correspondence Etiquette
• Written communication etiquette guidelines.
• E-mail etiquette.
• The importance of proper business attire.
• Proper business attire for women.
• Proper business attire for men.
• What exactly is “Business Casual”?

Take Away

This two-day training program will equip you with all the business etiquette and protocol knowledge needed to conduct your business with more confidence, know-how, grace and efficiency than before, putting yourself and others at ease by showing more confidence and poise in various business settings.