Business Etiquette

by New Horizons Central Claim Listing

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more. This course may earn a Credly Badge

$395

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New Horizons Central Logo

img Duration

1 Day

Course Details

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more. This course may earn a Credly Badge.

 

Learning Objectives

  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.

  • Understand the guidelines on how to make effective introductions.

  • Identify the 3 C?s of a good impression.

  • Understand how to use a business card effectively.

  • Identify and practice at least one way to remember names.

  • Identify the 3 steps in giving a handshake.

  • Enumerate the four levels of conversation and provide an example for each.

  • Understand place settings, napkin etiquette and basic table manners.

  • Understand the meaning of colors in dressing for success.

  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

  • Nashville Branch

    220 Athens Way, Suite 150, Nashville
  • Saint Louis Branch

    2122 Kratky Rd, St., Saint Louis

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