This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more. This course may earn a Credly Badge
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more. This course may earn a Credly Badge.
Learning Objectives
Define etiquette and provide an example of how etiquette can be of value to a company or organization.
Understand the guidelines on how to make effective introductions.
Identify the 3 C?s of a good impression.
Understand how to use a business card effectively.
Identify and practice at least one way to remember names.
Identify the 3 steps in giving a handshake.
Enumerate the four levels of conversation and provide an example for each.
Understand place settings, napkin etiquette and basic table manners.
Understand the meaning of colors in dressing for success.
Differentiate among the dressy casual, semi-formal, formal and black tie dress code.
New Horizons Central Integrated Learning takes students through all stages of the learning lifecycle to create a memorable learning experience. These effective learning solutions also allow managers to direct training in line with business objectives.
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