Business Etiquette

Corporate Etiquette Training

If you’ve ever had an awkward moment where:

• You aren’t sure which fork to use.

• You don’t know which side plate is yours.

• You’ve ever had to make small talk with a very important person and be lost for words.

What will students learn?

• Network effectively, including making introductions, shaking hands, and using business cards appropriately

• Dress appropriately for every business occasion

• Feel comfortable when dining in business and formal situations

• Feel more confident about your business communication in every situation

• Develop that extra edge to establish trust and credibility

Course Syllabus

Unit 1

Introduction to Business Etiquette

Unit 1 covers the following topics:

• Business Etiquette Basics

• The Handshake

• Business Card Etiquette

• The Skill of Making Small Talk

• Do you remember names?

• Making That Great First Impression

• Dress for Success

• Maintaining Your Positive Impression

Unit 2

Proper ways for Business Dining

Unit 2 covers the following topics:

• Business Dining

• Demonstration

• E-Mail and Telephone Etiquette

• Note-Writing Practice

Career Path

To master business etiquette is to improve immediate and long-term career prospects in any area of business. If you want to make the right impression on those who effectively hold your future in their hands, understanding the basics of business etiquette is a must. Whether seeking your first job, in pursuit of promotion, or starting your own business, knowing how to conduct yourself at all times will help you reach your full potential.

Course Endorsement

At the end of this course, successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

Who should take this course??

• Jobseekers lacking confidence and professional interpersonal skills

• Candidates looking to ace job interviews, screenings and introductions

• Anyone working on the front-line representing a brand or business

• Business owners and entrepreneurs with little experience 

• Members of the workforce looking to stand out as promotion prospects

• Anyone interested in approaching every business situation with total confidence