Business Etiquette Training

This Business Etiquette training course from PD Training provides the necessary knowledge and skills required to be calm, confident and in good manner in any social or business setting.

This course is very advantageous to entrepreneurs, HR managers, executive assistants, image consultants, sales and marketing executives and special event planners, etc. Always keep in mind that proper etiquette is crucial in today's workplace as it can promote productivity, harmony and peace in the working environment as well.

Business etiquette training courses are available now throughout Singapore.This Business Etiquette training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Your Learning Outcomes

In this course participants will: 
 

• Understand why business etiquette matters and how to improve business etiquette culture

• Understand the three components of business etiquette - appearance, communication, and behavior

• Know how to make a great first impression and how to dress appropriately

• Understand how to read body language

• Understand the intricacies of introducing people in business contexts and how to remember
  people’s names

• Understand the art of conversation both in person and on the phone

• Understand how your personal style influences how you communicate

• Know the right way to behave online in a business context

• Explore the do's and don'ts of email etiquette

• Explore the business etiquette of different cultures and countries

• Know how to behave in business social contexts

• Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people