Business Process Improvement (Process Mapping)

by University of Ottawa’s Professional Development Institute Claim Listing

This course will get participants ready to capture and document an existing end-to-end process using an extended set of recognized standards for process modeling and mapping.

$655

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img Duration

6 Hours

Course Details

This course will get participants ready to capture and document an existing end-to-end process using an extended set of recognized standards for process modeling and mapping.

You will be exposed to different types of process maps (4), allowing you to better understand the nuances and intricacies of your processes.

You will be able to distinguish which maps are used for crystalizing your ‘current state’ and which are used to help analyze the opportunities for improvement before designing and modeling the optimized version of our ‘future state’.

 

Learning Outcomes:

  • Make clear and effective, current and future state maps
  • Analyze a value chain
  • Prioritize the improvements
  • Optimize information and workflow
  • Determine appropriate performance indicators and metrics
  • Reduce, refine, or reinvest production times
  • Diminish errors, inconsistencies, inefficiencies and waste
  • Explore methods to improve process skills
  • Ottawa Branch

    55 Laurier Avenue East, 12th Floor, Ottawa

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