Business Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image.
DurationBusiness Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image. Identify different communication and personality styles.
Communicate and interact comfortable and professionally with different communication and personality styles. Apply business protocol and ethics in your work place. Portray a polite and friendly image.
Carry yourself with confidence and proper body language. Portray a Professional Image. Communicate at a comfortable level and interact with different cultures.
Communication with comfort regarding cultural diversity and respect. Improve your listening skills in order to improve your communication skills. Be a better conversationalist.
Target Audience
Introduction
Business Introductions
Ethics: Do's & Taboos
Office Etiquette
Forms of Address
Professional Image
Guidelines for Business Dress Codes
Meeting Protocol
Cultural Contexting and Interactions
Cultural Guidelines - Gifts
Conversations
Resources
As your career grows and advances, you will be asked to write reports – these may be proposals for new ideas, evaluations of an initiative or a recommendation for a new service or product. Your organisation will expect a professional and well-written document to base important decisions upon.
Communication is one of the most important aspects of business life – indeed of all life.
This program is important for anyone who wants to develop effective communication skills, especially in the business environment, in order to maximize the benefit of the communication.
Whether you are drafting emails to colleagues or having to provide reports for your customers or managers, this intensive training course will provide you with principles, suggestions and formats that can help you write better business documents.
Knowing how to take meeting minutes accurately and communicate them quickly is an invaluable business communication skill. Many hours are lost trying to remember who agreed to do what when badly written or worse, non-existent, meeting minutes are taken.
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