Business Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image.
Business Protocol & Etiquette will allow you to understand the importance of Business Protocol and Etiquette and the impact it has on the company's image. Identify different communication and personality styles.
Communicate and interact comfortable and professionally with different communication and personality styles. Apply business protocol and ethics in your work place. Portray a polite and friendly image.
Carry yourself with confidence and proper body language. Portray a Professional Image. Communicate at a comfortable level and interact with different cultures.
Communication with comfort regarding cultural diversity and respect. Improve your listening skills in order to improve your communication skills. Be a better conversationalist.
Target Audience
Introduction
Business Introductions
Ethics: Do's & Taboos
Office Etiquette
Forms of Address
Professional Image
Guidelines for Business Dress Codes
Meeting Protocol
Cultural Contexting and Interactions
Cultural Guidelines - Gifts
Conversations
Resources
Produce more effective and professional written documents. Vary wording, improve on spelling and punctuation to ensure polished documents. Structure, write and proofread documents correctly.
We offer short courses to assist you within the workplace environment.
Whether you want to improve your social skills or communication skills in the workplace, communication skills training courses will help you succeed.
By the end of this course you will be better equipped to organise a meeting, compile an agenda, take minutes and complete all related procedures once the meeting is over
Meetings come in different forms and sizes, from the conventional to the informal huddle in the office hallway. The aim of this two-day program is to assist people to facilitate meetings to ensure that the team works with energy and commitment and draws off the skills of those who participate.
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