Business / Telephone / Email Etiquette Training

Organisations have certain accepted rules of behaviour upheld and enforced by policies as well as some unsaid norms of behaviour mandated by culture and enforced by group pressure.

These let employees know the behaviour expected from them while dealing with others and those that will result in disapproval by other members of the organization.

We at The Yellow Spot; help our participants understand the globally acceptable etiquette when it comes to face to face etiquette, e-mail etiquette, telephone etiquette and meeting etiquette.

These help participants in enhancing their persona by the way they communicate and conduct themselves with their seniors, peers, clients and subordinates.