This course prepares you to become a better workplace communicator
This course prepares you to become a better workplace communicator. You will focus on ways to strategically plan, format, and send business messages — presentations, letters, e-mails, proposals, and more — leading to better efficiency and efficacy on the job.
Those wishing to assess and add to their business writing skills will find this course a confidence builder. Developing the self-assurance to communicate effectively in the workplace will be the main goal, and you will benefit from the practical approach to building these skills. You will identify the characteristics of effective communication and learn how to successfully critique business documents.
You will also have at least one other goal, and that is to improve your confidence in your ability to communicate effectively. In a business environment, egos and professional reputations are on the line, and people often feel threatened. The result is either poor communication, or no communication at all.
Being an effective business communicator has many advantages and rewards. Some are financial, and others relate to your emotional well being. It is important to recognize that communicating in your job is key to not only your success, but also to your enjoyment and your perception of acceptable self-worth in the workplace.
Delivering messages effectively allows you to share ideas and contribute, and to lead and inspire others.
This course will focus on seven key topics:
A repeatable writing process and strategic planning guides for specific applications will be introduced through learning activities. Peer support and feedback will be emphasized.
Upon completion of this course, you will be able to:
Gain a new perspective
Continuing education has been an integral part of the University of Victoria since its inception in 1963. Today, the Division of Continuing Studies (DCS) provides adult and continuing education programming in co-operation with UVic faculties and community partners. We offer a comprehensive portfolio of programs in a range of academic disciplines, using diploma, certificate, degree and other programming models to serve adult, part-time, international and geographically dispersed students.
Our courses
We offer more than 200 credit and non-credit courses each term, in a wide breadth of subjects. Study for personal enrichment or professional development: the choice is up to you.
Our programs
Continuing Studies has a wide range of professional programs to suit your needs. You can start on a university degree, train for a new career, or earn a professional designation. All of our programs are expertly designed by coordinators and instructors who are leaders in their fields. These award-winning programs will enhance your skills, improve your career choices and help you gain a new perspective.
Our service
We pride ourselves on the great service we provide to students. We genuinely care about our students' learning and personal growth. If you have any questions about Continuing Studies at UVic, please contact us: we're here to help make your education the best it can be.
Our university
The University of Victoria is recognized annually as one of Canada's top universities by external surveys and UVic students alike. In 2015, UVic was ranked in the 201-250 band in the Times Higher Education (THE) World University Rankings, placing the university among the world’s top colleges and universities. UVic also earned top-three finishes in eight of the 14 key performance indicators used by Maclean’s magazine.
CNAW offers workshops on resume writing, job searching, interview prep, and more.
Gain confidence, influence, and effective communication techniques
The values of a company shape and reflect its practices not only as a business but also as an organization. Familiarizing with such principles allows individuals to understand the culture that drives the company to accomplish its objectives.
This workshop will lead participants through an interest-based approach to communication and provide strategies to maximize collaboration and minimize opportunities for conflict.
How can you recognize and change challenging behaviour using communication strategies?
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