Communication in the workplace is increasingly done via the written word. With different perspectives, personalities, and priorities it is no wonder that communicating effectively can be a challenge.
DurationCommunication in the workplace is increasingly done via the written word. With different perspectives, personalities, and priorities it is no wonder that communicating effectively can be a challenge.
Whether you write mainly emails, reports, or proposals, this one day course will provide you with tools and techniques to help ensure your writing has the impact you desire as well as leaving your audience with the impression you intended.
Key Learning Outcomes:
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Minute Taking is an essential part of of the meeting process and, in many cases, a legal requirement. Whether you are conducting online meetings or face to face meetings,
Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong.
Effective spoken communication involves expressing your ideas and views clearly, concisely and confidently, tailoring your content and style to the audience and promoting free-flowing communication.
This half-day workshop will teach you how to take concise, accurate minutes and how to behave within a meeting so you can record key points and actions efficiently.
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