Business Writing Skills

Produce more effective and professional written documents. Vary wording, improve on spelling and punctuation to ensure polished documents. Structure, write and proofread documents correctly. 

All persons working in administration, in commercial and non-commercial organisations and who are responsible for presenting written information in a professional format i.e. e-mails, letters, reports and minutes.

Content:

• Day 1
• Lesson 1: Produce an effective written response 
  • Identify specific texts required in the workplace
  • Plan and prepare a written response
  • Apply appropriate language structures and
  • terminology
• Lesson 2: Identify and analyse information used for writing
  • Identify the audience
  • Collect and analyse information
  • Acknowledge sources in a workplace response
  • Ensure focus
  • Use a checklist
• Lesson 3: Compose text using plain language for a specific function
  • Select appropriate format and structure
  • Apply language structures and features
  • Compose a workplace response
  • Respond in writing
• Lesson 4: Present a written text for a specific function
  • What is a report?
  • Create a draft of written text
  • Evaluate the document
  • Presentation methods
  • Editing own writing
• Day 2
• Lesson 1: Communication
  • The challenge of communication Communication
  • used for a meeting
  • Differences in business communication
• Lesson 2: Business language used for meetings
  • Correct use of modern English
• Lesson 3: Meetings
  • Different types of meetings
  • Importance of meetings
  • Cycle of a meeting
  • Guidelines to prepare for a meeting
  • How to set up an agenda
  • Layout and style of agenda
  • Meeting preparation
• Lesson 4: Minutes of a meeting
  • Aspects of taking good minutes
  • Note taking
  • Transcribing minutes
  • Setting out of minutes
  • Editing your minutes