Cabin Crew, Travel & Tourism Level 2 Extended Certificate

Course Description

This course has been designed especially for those who wish to pursue a career in the world of Air Cabin Crew and the Travel and Tourism Industry. The course will provide you with a broad knowledge and understanding of both sectors and equip you with the right skills to pursue a variety of different career opportunities in this interesting and challenging tourism and air transport sector.

Students on this course will benefit from the opportunity of attending site visits to various organisations and events, to see first-hand the exciting opportunities the industry has to offer.

All 16-18 year-olds are required to complete a minimum of 1 week’s work placement (35 hours)* at a time agreed by your department head. *Exact number of hours required will depend on the level course you are enrolled on.

Units/Topics Covered

The Level 2 course offers a Certificate in Air Cabin Crew together with an Extended Certificate in Travel & Tourism. You will be required to undertake GCSE retakes (English & Maths) if you have not yet achieved 9-4 (A*-C) in these areas. Students will also participate in Work Experience outside of their normal college days.

Units covered may include:

Cabin Crew:

• Unit 201 Interpersonal Introduction to Airline/Aviation Operations

• Unit 202 Airline Health Safety & Security

• Unit 203 Airline Emergency Procedures

• Unit 205 Role of Airline Cabin Crew (Onboard)

Travel & Tourism:

• Unit 227 Principles of Customer Service in Hospitality, Leisure, Travel & Tourism (Mandatory)

• Unit 204 Interpersonal Skills for the Travel & Tourism Workplace

• Unit 206 The Structure of the UK Travel Industry

• Unit 213 Visitor Attractions

• Unit 214 Resort Representatives

Type Of Assessment:

Unit 201 will be externally assessed with an online exam. All other units are formally assessed by completed assignment work to meet deadlines.

Equipment Needed:

• Folder

• Pen and pencil

• Students may be required to purchase a uniform as part of their course. Details on how to purchase a uniform will be issued once you have been offered a place on this course.