Call Center Training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.
DurationCall Center Training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.
We understand the importance and relationship between training, profitability and business sustainability. When an organization invests in their employees training and development, they are investing in the future growth and success of the business.
We enable you to focus on growing and expanding your business, while we focus on training and developing your employees.
Mission Statement
We are people builders. Our value-added, collaborative services contribute to improving the—skillsets, productivity, and engagement of employees, customer experiences, workplace safety, and business efficiencies. We are the training and development partner of choice, for businesses.
Vision Statement
We provide businesses with highly engaging, performance-based, and learner-centric training and development solutions. We fervently serve and partner with businesses to create an environment where their employees grow, thrive and are equipped to succeed, thereby, crowning the business with success.
As budgets and staffing are reduced, an agency’s ability to provide quality customer service becomes all the more challenging. Customers interact with an agency through letters, telephone calls, emails, and in-person.
Baker Communications' Exceptional Customer Service training performance improvement programs and courses will enable your team members to build rapport with customers faster, handle customer emotions effectively, and create solutions that will lead to deeper customer satisfaction.
The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
In this three-hour workshop, participants study examples of companies that have high customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
Customer Service workshop is offered by Training Folks. Our workshops are designed to build a higher-performing workforce with content that resonates with all levels of experience on your team.
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