Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
DurationCall Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world and help address both the infrastructure gap and the human capital deficit that still haunts the continent.
Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world and help address both the infrastructure gap and the human capital deficit that still haunts the continent.
When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.
Exceptional Customer Service course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
Call Center course is offered by Excellent Academy of Skills for all skill level. We treat our learners as experienced adults with a great deal to contribute to their course. Our approach is always practical. People need to use skills given to them, not just studying it.
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Valuable insights into personalisation by creating lasting connections with customers
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