Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
DurationCall Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world and help address both the infrastructure gap and the human capital deficit that still haunts the continent.
Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world and help address both the infrastructure gap and the human capital deficit that still haunts the continent.
The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence. Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture.
Become a world-class communicator via active listening and consultative influencing skills.
Impressive Customer Service course is offered by Brilliant Training And HR Solutions. Our training division helps both public and private clients improve their organisations, processes, and performance.
Valuable insights into personalisation by creating lasting connections with customers
Telephone Skills course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
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