Call Centre course is offered by Rich Skills Training Center. Rich Skills Training Centre concentrates on providing high quality Education, Training and Skills Development at lower Prices to ensure affordability by the youth and young adults of all races, gender and backgrounds.
DurationCall Centre course is offered by Rich Skills Training Center. Rich Skills Training Centre concentrates on providing high quality Education, Training and Skills Development at lower Prices to ensure affordability by the youth and young adults of all races, gender and backgrounds.
Rich Skills Training Center is a lifting, mining, and construction machinery training institute based in Pretoria Central, Gauteng, South Africa. We are fully equipped with qualified personnel and accredited to offer the best quality mining and earth moving machinery operators, safety courses and welding training, theory, and practicals.
We offer full or refresher courses and on-site training. we are fully registered and accredited by Teta, Merseta, and Ceta. We train both local and international students.
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
At Your Service course is offered by Francois Ferreira Academy for all skill level. Our learners achieve excellence through constant practice, improved knowledge, and continual sharpening of their skills.
Call Centre Management course is offered by Meyiswa Training Academy. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.
Learn Basic principles of communication, Communication style – knowing your audience and much more.
Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
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