Call Centre course is offered by Rich Skills Training Center. Rich Skills Training Centre concentrates on providing high quality Education, Training and Skills Development at lower Prices to ensure affordability by the youth and young adults of all races, gender and backgrounds.
DurationCall Centre course is offered by Rich Skills Training Center. Rich Skills Training Centre concentrates on providing high quality Education, Training and Skills Development at lower Prices to ensure affordability by the youth and young adults of all races, gender and backgrounds.
Rich Skills Training Center is a lifting, mining, and construction machinery training institute based in Pretoria Central, Gauteng, South Africa. We are fully equipped with qualified personnel and accredited to offer the best quality mining and earth moving machinery operators, safety courses and welding training, theory, and practicals.
We offer full or refresher courses and on-site training. we are fully registered and accredited by Teta, Merseta, and Ceta. We train both local and international students.
Call Centre Management course is offered by Meyiswa Training Academy. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.
Customer Service and Call Centre Management Course is Offered by Academy of York.
Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.
The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century.
A training programme for Call Centre staff who need to improve their customer service and telephone skills.
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