Call Centre Management

Customer Service course is offered by ExecuTrain. We provide key skills necessary for success that cover all aspects of contemporary business. We offer both public and private courses depending on your needs and cover a broad collection of essential modules.

Added Advantage Academy recognises the importance of learning and learning skills that will improve your relationships in the modern world.  People often find it challenging connecting with others. At Added Advantage Academy we provide the skills to  improve communication and manage your time.

Customer Service course is offered by Excellent Academy of Skills. Excellent Academy of Skills is a community developer Accredited Training Centre situated in Cape Town CBD and it is known now in City for its high quality and professional training services and community development programs based

The customer service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers.

The Customer Service course builds skills to equip your employees with dependable techniques so that they can create a positive impression during customer interactions, resulting in professional service and on-going business.